OUR PERSONAL DATA PROTECTION POLICY

The protection of your personal data is an essential element of our relationship, whether you are a customer or user of our services and sites. This relationship is based on a principle of transparency aimed at respecting your privacy in accordance with the regulations in force in France and in Europe, in particular in application of the Data Protection Act and the General Data Protection Regulation (RGPD), "regulations". This policy informs you about the categories of personal data that we process, the way we use them, the recipient categories to which we communicate them, as well as on the rights you have. This policy describes how Trek des Gazelles Organization SAS collects and uses your personal information to provide you with its services. This policy applies to all service users, our applications, websites, features or other services. This policy applies in particular to customers-payers, Basic customers.

What data do we collect?

TREK DES GAZELLES ORGANIZATION SAS may collect personal data directly from you or indirectly via third parties. In accordance with the principle of minimization, we only collect the data necessary for the purposes for which they are processed.

The different categories of data collected during your registration as part of your use of our services or applications are as follows.

  • Identification data (in particular last name, first name, date of birth, customer number);
  • Contact data (in particular postal or electronic address),
  • Usage data (in particular web pages visited);
  • Connection data (in particular IP address of your computer, connection and usage logs),
  • Financial data (means and payment history),
  • Commercial data (list of products and services you benefit from),
  • Location data,
  • Administrative data;
  • Data concerning opinions on our services,
  • Content data.

Other information may come from other sources including:

  • users sending comments, such as ratings or compliments,
  • users requesting services for you or on your behalf,
  • users or other persons providing information in the context of complaints or disputes,
  • insurance providers,
  • public or administrative sources,
  • marketing service providers.

TREK DES GAZELLES ORGANIZATION SAS may associate the information collected from these sources with others in its possession.

For what use?

Purposes

Your personal data is collected and processed only on the basis of the legal bases provided for by the Regulations:

As part of the execution of a contract or a mandate to carry out administrative procedures:

  • Participant account management;
  • Identification and authentication of the participant;
  • Communications with the participant (technical and commercial assistance),
  • Management of pre-litigation, disputes and unpaid debts
  • Management of rights and requests to exercise people's rights,
  • Provision and operation of services;
  • Hosting of participant data;

For purposes of legitimate interests or, where applicable, on the basis of your consent:

  • Fight against fraud and prevention of unpaid debts;
  • Enrichment and enhancement of the participant base,
  • Provision of localized content and personalized recommendations based on usage analysis
  • Development of Trek Products and Services of Gazelles Organization SAS or third parties and commercial prospecting;
  • To ensure compliance with our legal and regulatory obligations as defined by current legislation.

Shelf life

We only keep your data for as long as necessary to fulfill the purposes mentioned above or to enable us to meet our legal obligations. Personal data used for commercial prospecting purposes may be kept for a maximum period of five (5) years from the end of the commercial relationship.

To which recipients?

Your personal data may be processed by authorized personnel of the company, partners, service providers or administrations with whom TREK DES GAZELLES ORGANIZATION SAS has a relationship. The use of these partners, service providers or administrations is necessary for the proper execution of the contract between you and TREK DES GAZELLES ORGANISATION SAS. If these recipients are required to process your data outside the European Union, the transfers will be carried out in compliance with the Regulations.

How secure is your data?

We have defined technical and organizational measures to protect your data appropriately depending on their nature, the extent of the processing and their accessibility. This may involve, for example, data encryption, management of access rights, secure flows, etc. Respect for the security and protection of your data is obligatory on all of our employees as well as on our service providers or partners.

About your rights

What are your rights?

You can request at any time access to personal data concerning you, their rectification, their erasure (insofar as this does not prevent the proper execution of the contract or compliance with the legal obligations of Trek of the Gazelles Organization SAS and the limitation of one or more specific data of data concerning you, under the conditions provided for by the regulations.

You also have the right to modify or withdraw, at any time, the consents you have granted to us for the processing of your personal data.

You also have the right to object to the processing of your personal data and the right to their portability, under the conditions set by the Regulations.

Your personal data can be kept or deleted after your death in accordance with the regulations. You have the right to institute Trek des Gazelles Organization SAS to communicate this data to a third party that you have previously designated.

Updating transmitted data

It is important that the information you provide to us is accurate and up to date and that you inform us immediately of any significant changes concerning you.

You can exercise your rights at any time by sending a letter to:

TREK DES GAZELLES ORGANIZATION

9 Boulevard Louis Blanc
83,990 Saint Tropez
France

You will need to provide your last name, first name, telephone number as well as a copy of an identity document. If you are not satisfied with our discussions, you can contact the National Commission for Information Technology and Liberties (CNIL) at the following address:

CNIL – 3 place de Fontenoy – TSA 80715 – 75334 Paris cedex 07

Learn more?

To find out more about our Personal Data Protection Policy, you can contact the Data Protection Officer at the following address:

TREK DES GAZELLES ORGANIZATION
Madame Mélanie SALGUES

9 Boulevard Louis Blanc
83,990 Saint Tropez
France

 

NEWSLETTER