Legal notices Trek des Gazelles by Mélanie

Preamble :

Trek Des Gazelles Organisation is a French event organizer and travel operator which offers the sale of trips to Morocco via its website https://trekdesgazelles.com (hereinafter, the “Site”).

These General Conditions of Use (hereinafter referred to as "GCU") are intended to apply exclusively between Trek Des Gazelles Organisation and any person wishing to access the Site and/or use the services offered from the Site (hereinafter, the "User").

Any use of the services offered via the Site automatically entails the application of these T&Cs. We invite you to read them carefully.

We inform you that the provisions of these T&Cs are subject to change, particularly due to legislative and/or regulatory developments, without Trek Des Gazelles Organisation being held liable. The changes will take effect upon publication on the Site (unless otherwise indicated). The latest updated version will be available to all and permanently accessible on the Site, by clicking on the "Legal Notice & T&Cs" at the bottom of the page in the "Around the trip" section.

Legal notices

1.1. The Site is published by the company Trek Des Gazelles Organisation , a public limited company with capital of 7,500 euros, registered with the Fréjus Trade and Companies Register under number 848675088 with the APE code 9329Z, whose registered office is located at 9 Boulevard Louis Blanc in Saint Tropez (83990), and represented by Mrs. Mélanie Salgues.

1.2. The Site is hosted by the company Ionos, a limited liability company with a share capital of 100,000 euros, registered with the Sarreguemines Trade and Companies Register under number 431303775, whose registered office is located at 7 place de la Gare 57201 Sarreguemines BP 70109.

1.3. Trek Des Gazelles Organisation is registered in the register of travel and holiday operators (Atout France 79/81 rue de Clichy, 75009 PARIS) under license number: IM083220003. It has a financial guarantee with Groupama Assurance crédit et caution (8-10 rue d'Astorg, 75008 Paris) Contract No. 4000717764 and Civil and Professional Liability Insurance (14 rue de Vidhaillan 31131 Balma cedex) Contract No. 41783021.

Limitations of liability

The information contained on this site is as accurate as possible and the site is periodically updated, but may nevertheless contain inaccuracies, omissions or gaps. If you notice a gap, error or what appears to be a malfunction, please report it by email, describing the problem as precisely as possible (page causing the problem, triggering action, type of computer and browser used, etc.). Any downloaded content is done at the user's own risk and under their sole responsibility. Consequently, Trek des Gazelles cannot be held responsible for any damage to the user's computer or any loss of data resulting from the download. The photos are not contractual. The hypertext links set up within the framework of this website towards other resources present on the Internet network cannot engage the responsibility of Trek des Gazelles.

 

Intellectual property rights

In accordance with intellectual property law, it is strictly forbidden to reproduce or represent all or part of the Trek des Gazelles Organisation website. All data provided on this site, including texts, testimonials, photos, illustrations, and images, are the exclusive property of Trek des Gazelles Organisation or are reproduced with the consent of their owner.
Similarly, the visual identity, name, and logos of Trek des Gazelles are the exclusive property of the association, have been registered, and may not be reproduced without the prior express authorization of Trek des Gazelles.

 

Personal Data Protection Policy

The protection of your personal data is an essential element of our relationship, whether you are a customer or a user of our services and sites. This relationship is based on a principle of transparency aimed at respecting your privacy in accordance with the regulations in force in France and Europe, particularly in application of the Data Protection Act and the General Data Protection Regulation (GDPR) , the "Regulations". This policy
informs you about the categories of personal data that we process, how we use them, the categories of recipients to whom we communicate them, as well as the rights you have. This policy describes how TREK DES GAZELLES ORGANISATION SAS collects and uses your personal information to provide you with its services. This policy applies to all users of services, our applications, websites, features or other services. This policy applies in particular to paying customers and beneficiary customers.

 

What data do we collect?

TREK DES GAZELLES ORGANISATION SAS may collect personal data directly from you or indirectly through third parties. In accordance with the principle of minimization, we only collect data necessary for the purposes for which it is processed.

The different categories of data collected during your registration as part of your use of our services or applications are as follows:

  • Identification data (including surname, first name, date of birth, customer number)
  • Contact details (including postal or email address)
  • Usage data (including web pages visited)
  • Connection data (including your computer's IP address, connection and usage logs)
  • Financial data (payment methods and history)
  • Commercial data (list of products and services you benefit from)
  • Location data
  • Administrative data
  • Data concerning opinions on our services
  • Content data.

 

Other information may be obtained from other sources including:

  • users sending feedback, such as ratings or compliments
  • users requesting services for you or on your behalf
  • users or other persons providing information in connection with claims or disputes
  • insurance providers
  • public or administrative sources
  • marketing service providers.

TREK DES GAZELLES ORGANISATION SAS may combine information collected from these sources with other sources in its possession.

 

For what use?

Purposes

Your personal data is collected and processed solely on the basis of the legal grounds provided for by the Regulations:

As part of the execution of a contract or a mandate to carry out administrative procedures:

  • Participating Account Management
  • Identification and authentication of the participant
  • Communications with the participant (technical and commercial assistance)
  • Management of pre-litigation, litigation and unpaid debts
  • Management of rights and requests to exercise the rights of individuals
  • Provision and operation of services
  • Hosting of participant data

 

For the purposes of legitimate interests or, where applicable, on the basis of your consent:

  • Fight against fraud and prevention of non-payment
  • Enrichment and enhancement of the participant base
  • Providing localized content and personalized recommendations based on usage analysis
  • Development of products and services of TREK DES GAZELLES ORGANISATION SAS or third parties and commercial prospecting
  • To ensure compliance with our legal and regulatory obligations as defined by applicable legislation.

 

Retention period

We only keep your data for the period necessary to fulfill the purposes mentioned above or to enable us to meet our legal obligations. Personal data used for commercial prospecting purposes may be kept for a maximum period of five (5) years from the end of the commercial relationship.

 

To which recipients?

Your personal data may be processed by authorized personnel of the company, partners, service providers or administrations with which TREK DES GAZELLES ORGANISATION SAS is in contact. The use of these partners, service providers or administrations is necessary for the proper execution of the contract between you and TREK DES GAZELLES ORGANISATION SAS . If these recipients are required to process your data outside the European Union, the transfers will be carried out in compliance with the Regulations.

 

How secure is your data?

We have defined technical and organizational measures to protect your data appropriately according to its nature, the extent of processing, and its accessibility. This may include, for example, data encryption, access rights management, secure flows, etc. Respect for the security and protection of your data is required by all our employees, as well as our service providers or partners.

 

About your rights – What are your rights?

You may request at any time access to your personal data, their rectification, their deletion (insofar as this does not prevent the proper execution of the contract or compliance with the legal obligations of TREK DES GAZELLES ORGANISATION SAS and the limitation of one or more specific processing operations of your data, under the conditions provided for by the Regulations.

You also have the right to modify or withdraw, at any time, the consents you have given us for the processing of your personal data.

You also have the right to object to the processing of your personal data and the right to their portability, under the conditions set out in the Regulations.

Your personal data may be retained or deleted after your death in accordance with the Regulations. You have the right to instruct TREK DES GAZELLES ORGANISATION SAS to communicate this data to a third party that you have previously designated.

 

Updating transmitted data

It is important that the information you provide to us is accurate and up to date and that you inform us promptly of any significant changes to your information.

 

You can exercise your rights at any time by sending a letter by post to:

TREK DES GAZELLES ORGANISATION SAS , Espace des Lices, 9 Boulevard Louis Blanc, 83990 Saint Tropez, France.

You will need to provide your first and last name, telephone number, and a copy of your ID. If you are not satisfied with our communication, you may contact the French Data Protection Authority (CNIL) at the following address: CNIL – 3 place de Fontenoy – TSA 80715 – 75334 Paris cedex 07.

 

Want to know more?

To find out more about our Personal Data Protection Policy direction@trekdesgazelles.com , or by post to the following address: TREK DES GAZELLES ORGANISATION SAS, Madame Mélanie Salgues, Espace des Lices, 9 Boulevard Louis Blanc, 83990 Saint Tropez, France.

General provisions

The general conditions of use of the site are subject to French law and fall under the jurisdiction of the French courts.

Trek des Gazelles Organisation reserves the right to modify the content of its site at any time and without notice.

Trek des Gazelles Organisation cannot be held liable for any direct or indirect damage resulting from your visit to its website, the use or inability to access and/or use the content of this site. This limitation concerns all types of direct or indirect damages including loss of data, profits and business interruption.

Trek des Gazelles cannot be held responsible for the content of the sites to which it provides links, nor for any technical risks.
Creating links to the Trek des Gazelles Organisation website requires prior authorization by sending a request to its email address.

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